Who’s On First? How Do I Get To Second? Do You Have A Good Business Support Team?

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Who’s On First? How Do I Get To Second? Do You Have A Good Business Support Team?

Heather Penney – One of the most important keys to a successful business and also to the business owner is having a business management team. Now you may be asking yourself, “Who should be on my team?” A business management team is composed of the following individuals: An attorney, a CPA, a banker, an insurance agent, a computer technician and a mentor. Why do you need these people? I have listed 12 reasons on why a solid management team composed of these individuals is healthy and positive for business growth and development. (strategicbusinessteam.com)

Business Management Team

1. Definiteness of Purpose

Definiteness of purpose is one of the success secrets of the world’s most successful business management teams. Successful business management teams know the company’s goals, objectives and vision at their finger tips; and they are focused in the pursuit of the company’s objectives. They know their specific role in the company and they concentrate on this role to make sure that the business objectives are met.

2. Knowledge of the Business

Successful business teams have adequate knowledge of the business of the company. The general rules of business are the same throughout the world but market intricacies are different from industry to industry; so also are the environmental factors. That’s why I said that successful business management teams have adequate knowledge of the business.

3.  Commitment

Take a closer look at the characteristics that make up successful teams and you will see commitment at the core. Successful business management teams are committed to the success of the company in which they serve. You may not really understand how commitment affects the performance of a team until you study the management structure of companies such as Berkshire Hathaway and Google.

4. They are Goal and Result Oriented

Successful business teams are result oriented. They know that their competence and credibility will be adjudged based on their accomplishment; so they press forward for positive results because results keep them in the game. If they fail to produce results; they will get kicked out of the company by the business owner or investors.

5. They are Individual Thinkers and Critical Problem Solvers

Members of a successful business management team are individual thinkers and critical problem solvers. Though they are a team, the members still think individually and solve intricate problems associated with their own area of expertise.

6. They are Team Players

Successful business teams are team players. Though members of the team are individual thinkers; they all act with same definiteness of purpose towards actualizing a common goal.

7. They are bonded by the Business Mission Statement

At the core of every successful business management team is something very important. This single factor is the reason why successful business teams are successful and this factor is the “business mission.” Successful business management teams know that the entrepreneur’s spirit is in the business mission and that’s why they strive to stay focused on the business mission. It’s this same mission that keeps them together as a team; take the mission away and the centre will not hold any longer for the entire business.

8. They are Strategic in their Approach

Successful business management teams are strategic in their approach. All members of the team are individual master strategists with respect to their own field or calling. Successful teams strategize, plan and make in-depth calculation or analysis before arriving at a decision. And once a decision is reached; they execute it without delay and monitor the feedback.

9. They are Competitive

Just as soldiers are tested on the battle field; so also is the competence of a business management team tested in the marketplace. Competitiveness is the reason why successful business management teams emerge successful; they are always on the watch to swiftly counter the moves of competitors. Price wars and media attacks are product of business teams testing their wits against each other.

10. They are Responsible and Accountable

Successful business management teams are responsible and accountable for their actions. They know that the company’s success or failure is dependent on the decisions they make; so they take charge and execute their plans without fear of the consequences. If their move backfires; they take responsibility, learn from the mistake and move on.

11. They are Opportunistic

Successful business management teams are opportunistic in their approach and strategy. They are always on the lookout for trends, problems and opportunities they can exploit. They are always quick to take advantage of a miscalculation or false move from the competitor.

12. They are Excellent Communicators

And lastly, successful business teams are excellent communicators. They know how to motivate their workforce, raise capital from investors, promote the company’s products and increase brand loyalty through their spoken words.

As a final note, these are the 12 characteristics and success secrets of the world’s most successful business management teams. So if building a business management team that will serve in high capacity and keep your business metrics strong is your topmost priority; then make the characteristics listed above a priority while forging the values on which your team will be built and your business will end up having a strong management team.

Heather Penney is the Regional Director for the West Central Indiana Small Business Development Center, an organization with the mission of having a positive and measurable impact on the formation, growth, and sustainability of small businesses in Indiana, and to develop a strong entrepreneurial community. Heather can be reached at hpenney@isbdc.org.

Heather Strohm

Heather Strohm is the Regional Director of the West Central ISBDC. Heather came to the SBDC in 2008 as a Business executive and has more than 10 years’ experience in business-to-business development and integrated marketing recognition; 10 years experience working in an academic and community oriented environment and six years of leadership experience managing staff. Heather has a B.A. in Business Management and a M.A. in Business Administration, both from Mercer University.
Heather Strohm can be reached at hstrohm@isbdc.org.
Posted in: Management, Operations

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