South Central Indiana SBDC

Mande Miskewycz
Business Advisor

As a Business Advisor, Mande works closely with entrepreneurs and small business owners to identify growth opportunities, solve operational challenges, and build sustainable, scalable businesses. Drawing from her experience as both a business owner and operator, she provides practical, real-world guidance in marketing strategy, branding, customer acquisition, digital presence, business development, and process improvement.

Mande brings extensive experience in marketing, website development, SEO, real estate investing and short-term rental property management.  Her background leading two successful businesses gives her a strong understanding of how businesses can effectively position themselves, connect with customers, and implement systems that support long-term growth.

Mande holds a Bachelor’s Degree in Marketing from The Kelley School of Business, serves on the steering committee for Bloomington Women In Leadership and sits on the board of the Foundation for Monroe County Community Schools.

Troy Phelps
Business Advisor

Troy Phelps has held various positions at the ISBDC including Business Advisor, Regional Director, Associate State Director, and State Director.  Throughout his 22 year tenure working with small businesses, he has counseled with over 2,000 clients, helped them start over 200 businesses and obtain more than $65 million in capital for their companies.  Troy specializes in accounting and has significant experience in the banking, medical, and insurance industries.  In addition, he has owned two businesses of his own in the past and understands first- hand the challenges of owning a business.

Hayley Cranfill
Business Advisor

Hayley Angrick serves the South Central Small Business Development Center where she helps entrepreneurs and small business owners navigate the challenges of starting, growing, and strengthening their businesses. She is passionate about empowering others through practical guidance, strategic support, and a genuine commitment to their success. Hayley has an associate's in business administration from Ivy Tech with plans to further her education in the future.

Kelly Basham
Office Coordinator

Grant Sherfick
Ecosystem Navigator

Steve Thrash
Business Advisor (PT)

Steve brings over 45 years of community and economic development experience, as well as starting and operating his own small businesses in retail, wholesale, development and distribution in the clothing, food, energy, and telecommunications industries. Most recently Steve gives back to the community in the form of business, entrepreneur, and student coaching, mentoring, consulting, and teaching.

Triggering Steve’s transition to part-time and project work, Steve led the start-up, growth, and sale of a 16-year LLC that provided energy and telecommunications solutions to rural utilities and their end consumers nationally. As CEO and member of the Board, Steve ushered the sale of that company through the diligence process and final sale to the New York private equity firm Kohlberg and Company. Servco LLC dba Service Concepts is now part of the South Carolina based industry leader AM Conservation Group. Upon fulfillment of his commitment to ensure a successful transition, Steve turned his attention to give back to the entrepreneurial community.

Steve transitioned the Indiana University seeded SOURCE Entrepreneurship Center to a neighborhood based 501c3 non-profit, and joined Ivy Tech Community College as an adjunct instructor teaching business and entrepreneurship in the School of Business, Logistics, and Supply Chain.

In 2022 Steve was asked to lead the Indianapolis region development of the new Ivy Tech Garatoni School of Entrepreneurship and Innovation (GSEI). Steve initially served as GSEI Program Chair, Network Developer and full-time Assistant Professor of Entrepreneurship in Indianapolis, and recently pivoted and currently now serves as adjunct instructor with the Bloomington Ivy Tech campus entrepreneurship program. Steve also facilitates community and private business development as Board member and / or advisor through his private consulting firm TPS LLC.

A graduate of Indiana University School of Business and completing Certificate programs at Ball State University (process consulting) and Harvard Business Online (entrepreneurship), Steve is celebrating 45 years of marriage, successfully spawning two college educated children working in the mental health, psychology and AgriScience research fields.